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Customer Experience
Hootsuite Acquires Social Media Analytics Provider LiftMetrix
Editorial
Digital Workplace
Digital Tools Help Us (When We Let Them)
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Big Data
Big Data Gets Big Money for Big Reasons
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Digital Marketing
How to Measure Facebook Fans from Device-to-Device
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Customer Experience
Social Media Briefs: LinkedIn, Social Analytics and a Social Celebration
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Customer Experience
Social Media Briefs: Pinterest, Yahoo Update Search, Anametrix Socializes Data
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Customer Experience
Turning Twitter Experiences into Meaningful Customer Engagement
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Customer Experience
The Future of Social Analytics and the Customer Journey
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Customer Experience
SugarCRM Tightens NextPrinciples Partnership to Bring More Social Insights to CRM
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Customer Experience
Track Social Media Trends With Topsy Alerts & Reports
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Customer Experience
ePrize Launches Facebook Analytics Service to Focus Marketing Campaigns
Feature
Customer Experience
Enter Swipp - Another Way to Let Us Know How Much You Love or Hate Something