Search Results for "Call Center"
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NiCE CXone Mpower
by NiCECXone Mpower is NICE's cloud-native contact center / call center platform (CCaaS) . The product supports inbound and outbound interactions, multiple communication channels, AI-assisted automation, workforce management and integration with third-party systems. One strength noted by analysts and...
Filed in: Call Center Management Systems
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Aloware
by AlowareAloware is a universal Call and SMS tracking platform, that provides data-driven marketers with superior Call Tracking and Reporting technology. Aloware enables businesses to drive and deliver more inbound calls by quantifying marketing channel performance and visually analyzing inbound call quality...
Filed in: Development Tools & Components -
Audiolog for Contact Centers
by Kova CorporationA platform for the multimedia recording, evaluation, and archiving of calls. Audiolog allows contact center recording to be performed on an on-demand, pre-scheduled or criteria-driven basis. Its search and retrieval functions enable call centers to quickly and easily uncover opportunities to improve...
Filed in: Customer Engagement, Chat & Commenting Systems -
Cloud Contact Center Platform
by inContact, Inc.Cloud Contact Center Platform is a cloud-based platform for call centers offering T1, VoIP, direct inward dialing, telephone direct marketing, public switched telephone network, and toll-free calling options.
Filed in: Call Center Management Systems -
CloudTalk
by CloudTalkCloudTalk is a VoIP phone system built for modern companies. 2,500+ businesses like DHL, Yves Rocher, Karcher, Glovo rely on CloudTalk's supreme call quality and best-rated telephony solutions. Simplify the lives of your sales and customer support teams with 70+ advanced calling features....
Filed in: Call Center Management Systems -
Coztel
by CoztelCoztel is a complete solution for call centers including hosted pbx, predictive dialer, power dialer, preview dialer and voice broadcasting. It leads to connect with customers through e-mails, SMS, web chat, live chat and social media.
Filed in: Call Center Management Systems -
CXInfinity
by CXInfinityCXInfinity is the business messaging and customer engagement platform to engage the customers at the right time via the right channel. They offer end-to-end call center solutions to transform your user experience. CXInfinity is delivering an exceptional agent and customer experience for 11 years...
Filed in: Development Tools & Components -
Five9 Call Center Software
by Five9Five9 Call Center Software provides call centers with IVR, speech recognition and workforce management systems.
Filed in: Call Center Management Systems -
GoECart 360
by GoECartGoECart 360™— the all- in-one commerce suite that combines an advanced ecommerce platform with multi-channel order management, point of sale (POS), enterprise-class inventory and warehouse management, marketplaces, fulfillment, CRM, and so much more. Sell via one or multiple web storefronts, mobile...
Filed in: e-Commerce Software & Solutions -
HoduCC - Contact Center Software
by Hodusoft Pvt. Ltd.HoduCC is a FreeSWITCH based Contact Center Solution that is comprehensive and consolidated at the same time. It guarantees to provide the best Contact Center Software that suits best for all types of call centers. Being one of the top VoIP (Voice over Internet Protocol) solutions providers...
Filed in: Development Tools & Components -
lgoritmsolutions
by Lgorithm SolutionsLgorithm Solutions is transforming organizations by offering end to end unified communication solutions, automatic call distribution & call center solutions, Field sales management, mobility solutions and many more. The voice, GPS solutions, strong domain and consulting expertise with extensive...
Filed in: Call Center Management Systems -
NICE inContact CXone
by NICE inContactNICE inContact CXone, the world’s #1 cloud customer experience platform, transforms your call center software – empowering exceptional agent and customer experiences: every channel, every time. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Analytics, Workforce...
Filed in: Development Tools & Components -
Service Cloud
by SalesforceService Cloud is a solution for call center-like companies that enables them to create and track cases coming in, and automatically route and escalate what’s important.
Filed in: Call Center Management Systems -
Tagove
by TagoveTagove is a platform for businesses to provide live video chat, voice call, text chat software with screen sharing and co-browsing solution with in a website. It also provides live call recording, speech recognition, instant file share, call center support, one way video support and full analytic...
Filed in: Call Center Management Systems -
Voxtron Contact Centre
by Voxtron Middle EastVoxtron, experts on delivering top-notch customer engagement optimization solutions such as contact center software solutions (IVR, VCC, Auto dallier, Self-service), CRM, Vernit WFO, Aptean Compliance Solutions, ERP, Chatbot, RPA, CX Engage.
Filed in: Call Center Management Systems
