CMSWire Directory By Tag Customer Service Management

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Solodev
by SOLODEV
Its latest release, Solodev CMS 8, delivers fast deployment of mid and enterprise level websites, custom software applications and mobile apps. Re-engineered for AWS (Amazon Web Services) and offering an all-new, intuitive user interface design that ...
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Ingeniux CMS
by INGENIUX
Ingeniux CMS is a modern web content and digital experience management platform. Its agile content management approach supports the delivery of content to websites, online communities, mobile apps, web applications, intranets and extranets, and more....
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Progress Sitefinity
by PROGRESS
Progress® Sitefinity™ is a content management and marketing analytics platform designed to maximize the agility needed to support enterprise-level digital marketing.
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Products tagged customer service management.

Bright Pattern
by BRIGHT PATTERN
Bright Pattern provides a cloud-based contact center and customer experience management platform.The SaaS solution supports multiple communication channels (inbound & outbound voice, social media monitoring, email, forums, online chat, and SMS) as we... View details
Tagged
Primary Use Case

Cloud Contact Center.

License

Commercial

Deployment

SaaS

Kana Enterprise
by KANA SOFTWARE
KANA Enterprise provides a holistic approach to customer service. It delivers a blend of knowledge, process, data and channels, each with deep capabilities and all seamlessly joined. It empowers organizations with its omni-channel capability, which p... View details
Tagged
Primary Use Case

Customer-to-Brand Satisfaction

License

Commercial

Deployment

SaaS

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