Pega CRM can help automate sales processes, customer service interactions, and marketing, as well as apply analytics to predict and adapt customer behavior. It also recommends the most relevant offers to customers, and guides reps through each interaction.
Primary Use Cases
CRM. Call Centers
The top articles from CMSWire for the week of July 16 to July 20.
Disregarding customer interests for short-term gains will end up costing you far more than you gained.
Hierarchies get a bad rap. But it turns out they come in handy sometimes.