Delighted is a privately held company located in Palo Alto, California. It helps businesses connect with their customers – to learn, improve and delight. The company believes that great experiences are first and foremost and ensures your account and data are secure.
- HQ Location
- United States
- Year Founded
Many companies have “fuzzy thinking” about Customer Relationship Management (CRM) software, believing it can be the “customer data system of record” when that’s not the case. Peter Reinhardt, CEO and co-founder of marketing technology vendor Segment, shared those th...Read more
Salesforce created the customer relationship management (CRM) software market as we know it today, and with the rise of Salesforce CRM for B2B sales teams, CRM became a sales tool that tracks opportunities through various sales stages. Continue reading...
Companies pour a lot of resources into customer experience, customer acquisition and customer retention efforts. Yet there are times when a particular customer is no longer worth the investment. Continue reading...
Salesforce, which provides customer relationship management (CRM) software for sales professionals and software for marketers, offers multiple certifications for customers, developers, consultants and others. The ultimate goal of a Salesforce certification is to enhance knowledge of the platform...Read more
Salesforce recently announced the availability of Quip for Salesforce as part of its Spring '19 release, in a move which finally brings some clarity to the company's acquisition of Quip almost three years ago. Continue reading...