Delighted is a privately held company located in Palo Alto, California. It helps businesses connect with their customers – to learn, improve and delight. The company believes that great experiences are first and foremost and ensures your account and data are secure.
- HQ Location
- United States
- Year Founded
Salesforce has launched a new product, Salesforce IoT Explorer Edition. The platform is designed for companies to harness and then integrate internet of thing (IoT) operations data with their customer relationship management (CRM) back end. Continue reading...
When Salesforce announced a “landmark” partnership with IBM in March, it struck many as an odd arrangement. After all, Armonk, NY-based IBM is a century-old technology company that came to market with products like employee time-keeping systems, weighing scales, automatic mea...Read more
Nimble dug a little deeper into the customer relationship management (CRM) space with the release of its Smart Contacts App with support for Microsoft Edge. Edge is the web browser developed by Microsoft and included in Windows 10, Windows 10 Mobile and Xbox One. Continue reading...
If you haven't heard much about Customer Intelligence Management, it won't be long before you do. At least if David Corrigan and Nick Halsey have their way. Continue reading...
Salesforce rolled out the second generation of its Service Cloud this morning. Per Salesforce's usual M.O. for application upgrades, it sports faster set-up capabilities, productivity enhancements around the console function and a brand new mobile app for service agents. Continue reading...