Microsoft Dynamics CRM is a customer relationship management software package for sales, customer service and marketing. It comes in 4 versions for installation by a partner/customer; these versions can be highly customized using advanced extensions.
Primary Use Cases
CRM. Salesforce Automation. Customer Relationship Management.
Also from Microsoft
- Microsoft Looking Glass
- Microsoft SharePoint Server
- Microsoft SharePoint Foundation
- Microsoft Search Server
- Windows Azure
- SQL Server Reporting Services
- Microsoft SQL Server Analysis Services
- .NET Compact Framework
- Microsoft SkyDrive
- Microsoft Commerce Server
Increasing complexity and rapid change means that nobody can possibly have all the answers.
The top articles, resources and events from CMSWire during the week of September 17-21, 2018.
A recent survey of 1,000 B2B Sales executives sheds light on what forward-looking B2B organizations should be focusing on today.