MindTouch is a cloud based self-service help center and a knowledge-as-a-service platform that connects people, systems, web services, and Web 2.0 applications for enterprise automation, mashups and wiki collaborations.
Salesforce's compliance date for multi-factor authentication came this month. Why did the CRM giant make the move? Continue reading...
Interest in personalization to drive customer experience is as strong as ever, with marketers seeking to refine their efforts to better serve their customers. Continue reading...
In our latest CX Decoded Podcast, we talk to Mansur Khamitov about the importance of branding, customer connections and important marketing tactics. Continue reading...