Freshworks
Freshworks creates solutions for support and sales, to engage with and delight both customers and employees. The company’s suite of products is designed to increase collaboration and help teams better connect and communicate with their customers and co-workers. Freshworks has its HQ in San Bruno, California and global offices in India, UK, Australia and Germany.
Company Info
- HQ Location
- United States
- Year Founded
- 2010
- Employees
- 1000
- Website
- freshdesk.com
Products by Freshworks
Company Headquarters
Related News
-
Dec 9
Align Self-Service Customer Support With Every Stage of the Customer Journey
A gulf is opening between customer service leaders and laggards, and the pandemic is widening that gap. Continue reading...
-
Dec 2
What Does Exceptional Customer Service Look Like in a Post-COVID World?
There is a lot riding on your customer experience and expectations are high. Are you ready to deliver an experience that keeps your customers coming back? Continue reading...
-
Oct 26
The Unique Challenge of Building Customer Loyalty in an Online Only World
One elusive element of online interactions is how to build loyalty in a space that too often makes customers feel like just another number. Continue reading...
-
Oct 22
5 Customer Success Lessons Electric Utilities Should Adopt from High-Tech
Electric utilities are under enormous pressure to reinvent their relationship with customers. Here's some lessons they can borrow from the high-tech world. Continue reading...
-
Oct 21
How to Sell Customers on the Benefits of AI-Powered Customer Support
It’s time for marketers to show consumers that rather than being an obstacle, AI is a touchpoint in a frictionless end-to-end experience. Continue reading...