Bpm’online is a premium vendor of process-driven cloud based software for marketing, sales and service automation. Its process-driven CRM enables companies to change processes in the CRM faster than ever. Today, more than 6500 organizations in 35 countries manage their customer-facing processes and deliver an amazing customer experience with its solutions.
- HQ Location
- United States
- Year Founded
As chatbots become more mainstream organizations are looking at the best ways to leverage these AI powered helpers to improve the customer journey.
Embracing DataOps can help organizations eliminate data silos and thereby gain the holistic view of data they need to improve the customer experience.
When businesses design products, they often try to make it simpler for themselves, not the customer.
The top articles, resources and events from CMSWire – week of Jan. 8-12, 2018.
Microservice is becoming the framework of choice for brands like Amazon and Netflix but how does this architecture differ from monoliths, SOAs and APIs?